Privacy Policy
Effective Date: October 4, 2025
Serenity on the Water (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.
1. Information We Collect
- Personal Information: Name, phone number, email address, and billing details when you contact us, make a booking, or request services.
- Booking Information: Date, time, and details of tours, lessons, or other services you schedule.
- Website/Online Data: Information automatically collected through cookies or similar technologies when you visit our website.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our boat tours, lessons, and captain-for-hire services.
- Communicate with you about bookings, updates, and customer support.
- Process payments and issue confirmations.
- Improve our website, marketing, and customer experience.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share limited information only in the following cases:
- With trusted third-party service providers (such as payment processors or booking tools) who help us deliver services.
- If required by law, regulation, or legal process.
4. Data Security
We take reasonable steps to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is 100% secure.
5. Your Choices
- You may request to access, update, or delete your personal information by contacting us.
- You can opt out of receiving promotional emails by following the unsubscribe instructions included in the emails.
6. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect information from children.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Serenity on the Water
Captain William Brackett – Master Captain 25 Ton
Phone: (321) 295-2788
Email: captainwilliambrackett@outlook.com
Website: https://serenityonthewater.com