Terms & Conditions

1. Services

Serenity on the Water provides private boat tours, captain-for-hire services, boat lessons, boat relocation, and ashes-at-sea memorial services. All trips are operated by Captain William Brackett, a licensed Master Captain (25 Ton with Towing Endorsement).

2. Reservations & Payments

- Reservations are required in advance and may be made through our secure booking partner, FareHarbor.

- Payment is required to confirm your booking.

- Prices are subject to change but will be confirmed at the time of booking.

3. Cancellations & Refunds

- Customer Cancellation: Cancellations made 72 hours or more before the scheduled trip will receive a full refund.

- Late Cancellations: Cancellations made less than 72 hours before the trip are non-refundable.

- Weather & Safety Cancellations: Trips may be rescheduled or canceled at the captain’s discretion due to severe weather or unsafe conditions. If we must cancel for these reasons, you will receive a full refund or may reschedule at no additional cost.

4. Passenger Guidelines

- Passenger capacity is determined by the boat being used and must comply with the vessel’s U.S. Coast Guard rating and safety regulations.

- Children are welcome and must wear life jackets at all times while onboard.

- No illegal substances or disruptive behavior are permitted.

- Alcohol is allowed in moderation, but glass containers are not permitted.